1Red Registration, Login and Verification

The 1Red mobile app mirrors the full registration flow found on the desktop site, with a layout optimised for smaller screens. Once the app is installed on your iOS or Android device, complete the following steps to create your account.

1. Open the 1Red app and tap “Register” on the home screen.
2. Fill in your personal information, including full name, date of birth, email address, and Australian residential address.
3. Select AUD as your account currency and set your login credentials, including a username and secure password.
4. Accept the terms and conditions, confirm you are aged 18 or over, and tap “Submit” to finalise your registration.
5. Check your email inbox for a verification link from 1Red and tap it to activate your account.

All players must meet specific eligibility criteria before completing the 1Red registration process. Australian law sets the minimum gambling age at 18, and 1Red enforces this strictly across all account types. You must provide accurate personal details during sign up, as any mismatch with your KYC documents will delay verification and may restrict your account. Only one account per person, household, and IP address is permitted on the platform.

1. You must be at least 18 years of age to register and place real-money bets or wagers.
2. You must provide a valid Australian residential address that matches your government-issued ID.
3. Only one account per person is permitted; duplicate accounts will be suspended and any associated bonus funds forfeited.
4. A valid email address and active Australian mobile number are required for account confirmation and two-factor authentication.
5. You must complete KYC document verification before your first withdrawal can be processed.

1Red account verification is a mandatory KYC requirement that protects your funds and confirms your identity in line with Australian anti-money laundering obligations. Completing verification removes all withdrawal restrictions and ensures your payouts are processed without holds. Submit your documents through the secure portal in your account profile.

1. Identity Verification: Upload a clear photo or scan of a government-issued ID, such as an Australian driver’s licence or passport.
2. Proof of Address: Provide a recent utility bill, bank statement, or official government letter dated within the past 3 months, showing your full name and residential address.
3. Payment Method Verification: If you deposited via credit or debit card, upload a photo of the card used, with the middle 8 digits obscured for security.
4. Source of Funds: For larger withdrawals, you may be asked to provide documentation confirming your source of funds, such as recent payslips or a bank statement.
5. Final Review: The 1Red compliance team reviews submitted documents. Standard verification is completed within 24 to 48 hours of submission.

Accessing your 1Red account login takes seconds once your credentials are set up. Follow these steps to sign in and resume your sessions on desktop or mobile.

Open the Login Page
Click the “Log In” button at the top of this page to open the 1Red sign in screen.

Enter Your Credentials
Type in the email address and password you registered with. If you set up two-factor authentication, enter the code sent to your mobile number.

Access Your Account
Once authenticated, you are directed to your account dashboard where your balance, active bonuses, and bet history are displayed.

Forgot Your Password
Click “Forgot Password” on the login screen and follow the reset steps sent to your registered email address.

New 1Red players in Australia are eligible for a 100% deposit match bonus up to AU$10,000, plus 100 Free Spins on qualifying pokies. This welcome offer applies to your first deposit and is available for both casino play and sports betting. Review the key bonus terms in the table below before depositing.

All bonus funds and free spin winnings must be wagered 40 times before withdrawal. Bonus terms are subject to change; always confirm current conditions in the Promotions section of your account.

Most registration problems at 1Red are resolved quickly by double-checking the details entered or contacting the 24/7 support team via live chat. Below are the most common issues and their solutions.

• Email not received: Check your spam or junk folder for the 1Red confirmation email; if it is not there after 10 minutes, contact support to resend it;
• Duplicate account error: Only one account per person is allowed; if you previously registered, use the login page instead and recover your password if needed;
• Address verification failure: Ensure your residential address matches exactly what appears on your government-issued ID or utility bill;
• Mobile number not accepted: Australian mobile numbers must be entered in the format 04XX XXX XXX without the country code prefix;
• Registration form not submitting: Clear your browser cache, disable any VPN or ad-blocker, and retry the form on a different browser or the 1Red mobile app.

If you cannot access your account, the 1Red password recovery process restores your login within minutes using your registered email address. Follow these steps to reset your credentials.

1. Click “Forgot Password” on the 1Red account login screen.
2. Enter the email address linked to your account and click “Send Reset Link”.
3. Open the password reset email from 1Red and click the secure link provided. The link is valid for 30 minutes.
4. Enter a new password of at least 8 characters, including one uppercase letter and one number, then confirm it.
5. Log in with your new credentials. If you do not receive the reset email within 5 minutes, check your spam folder or contact the support team via live chat.

Account deletion at 1Red is available to any verified player and may be requested for personal reasons, a change in circumstances, or as part of a responsible gambling decision. Before submitting a deletion request, withdraw any remaining balance, as funds in closed accounts cannot be recovered.

1. Log in to your account and navigate to the Account Settings section.
2. Locate the “Close Account” or “Request Account Deletion” option and submit a closure request, noting your reason.
3. Contact the 1Red support team via live chat or email to confirm the deletion request and verify your identity.
4. Once identity is confirmed, your account will be closed within 5 business days and a confirmation email will be sent to your registered address.